Dear Valued Customer

We are pleased to announce that our company will change our packaging design for our entire LG NanoH2O™ membrane product line. We will update the outer design to reflect our brand better and improve the overall customer experience. The new outer package design will integrate LG Chem’s brand identity graphic motifs to represent our brand values uniformly across the various company business divisions.

The primary visual motif is a wave pattern that exemplifies sustainability and connectivity. For more information on LG Chem’s brand identity, please visit this link: https://www.lgchem.com/company/company-information/bi.

Below is an example illustration of the change for our 8-inch membrane elements (all other box sizes will apply similar designs):

The dimensions of the box will remain the same and not impact any other product change or supply of goods. The transition to this package design will commence on August 1, 2023. During this transitional period, some shipments may contain a mixture of the old package design. For additional information, please get in touch with your local LG Water Solutions sales representative. We appreciate your business and will continue providing industry-leading products and services to meet your current and future needs.