Dear Valued Customers,

Effective December 1st, 2024, LG Water Solutions will be implementing a new flat sheet shipping packaging method.

This change is part of our ongoing efforts to improve the efficiency and sustainability of our shipping processes. We believe that this new packaging method will provide better protection for the membranes during transit and reduce the environmental impact of our shipping operations.

Please refer to the attached images for a detailed view of the new packaging method. We are confident that this change will enhance your overall experience with our products.

We appreciate your continued support and look forward to serving you with improved packaging solutions.

[Before]

[After Change]